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SSR FAQ

How to use SSR method in air API

Solution:This method is used to obtain the online prices of Special Service Request like Excess Baggage and Meal for LCC airlines like Indigo, Spice Jet, Air Asia, Air Arabia, Fly Dubai, etc. For LCC Airlines which currently do not support online SSR requests, the SSR request will not return Excess Baggage and meal charges. To avail excess baggage and meal services, the selected baggage and meal needs to be passed in the ticket request with the applicable price. The total price deducted during ticketing would be addition of Offered Fare + Excess Baggage and Meal Charges. This method is also accessed to get available meal and seat options for Non LCC airlines. For Non LCC carriers the meal and seat options received in the SSR response are indicative only and may be added in the ticket request for availing the same. The given information is passed to the GDS/ airline and depending on the availability, the same is provided to the customer. Non LCC airlines do not provide online confirmation for the meal and seat option selected by the customer.